Returns & Exchanges
At Tulas, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If your new fashion find isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing